Digitron Communications • Wireless Internet Services
Digitron Communications, Inc. (DCI) __________________
Woodland Hills,
(818)
884-3588 Page
1 of 2 • DCI-WIS-All Areas • Rev. 110728
SERVICE
AGREEMENT,
CUSTOMER
ORDER AND CREDIT CARD AUTHORIZATION FORM
Areas:
Chatsworth Lake Manor, Box Canyon and Studio Road; Lobo, Triumfo and Latigo Canyons; Seminole Springs; Woosley Canyon
Mobile Home Parks
General
Information
I, the undersigned,
have read and understand the Digitron
Acceptable Use Policy (AUP) posted on the Digitron Wireless Internet
Services web pages and I have read and understand the following information:
Weather, climate,
terrain, buildings, trees, radio and television signals, etc. can and do have
an effect on the availability and quality of wireless signals.
Installation
requires an outdoor antenna, Cat5E network cable, POE indoor power supply and
router (all equipment is property of Digitron).
DCI cannot guarantee an indoor installation at any range.
For rented or
leased location, landlord written authorization and consent is required and
must be attached to this document.
Digitron (DCI) does
not provide technical or other support for computers or computer networks and
does not provide or install any computer related equipment with the exception
of a DCI supplied broadband firewall/router.
Due to
environmental conditions and bandwidth demand, Digitron does not guarantee
minimum bandwidth speed. All broadband
speeds indicated are synchronous.
A single
workstation computer connection requires a 10/100 Ethernet network card (NIC)
(not provided by DCI).
Customer computer must have a broadband firewall/router and
current antivirus software. Digitron will supply a basic router at Customer’s
request for an additional $25.00.
Customer may use any router that meets DCI’s specifications. If customer
requires a wireless router for networking purposes an additional $75.00 fee
will apply if unit is supplied and installed by Digitron.
Digitron
Wireless Internet Services, Costs and Conditions (place
a P
in the appropriate boxes R
below):
A. RESIDENTIAL
SERVICES PACKAGES (wireless
Internet connection for residential use)
I. For Home personal use with up
to 4 computers at same billing name and address.
q Area A (Chatsworth Lake Manor, Box Canyon and Studio Road & Woosley
Canyon Mobile Home Parks) - up
to 1500 kbps, (average speed should be between 512 and 1000 kbps)
q R4 - $49.99/month - $199.00
installation/activation, two (2) year commitment (Mobile home park only) Basic
q R4nc - $49.99/month - $299.00
installation/activation, no commitment (Mobile home park only) Basic
q Tier 1-550-1400Kbps-$49.99 per month (no
change from current pricing model)
q Tier 2-1400-2000Kbps (1.4-2Mbps)-$59.99 per
month
q Tier 3-2000-3000Kbps (2-3Mbps)-$69.99 per
month
q Tier 4-3000-4000Kbps (3-4Mbps)-$99.99 per
month
q Tier 5-Fixed bandwidth of 5000Kbps (5Mbps)$149.99 per month
q Area
B (Lobo Canyon, Triumfo Canyon and Latigo Canyon) - up to 1500 kbps, (avg. speed should be between 512 and
1000 kbps)
q RM - $49.99/month - $299
installation/activation, two (2) year commitment
q RMnc - $49.99/month - $399
installation/activation, no commitment
q Area C
(Seminole Springs) - up
to 1500 kbps, (average speed should be between 512 and 1000 kbps)
q RM - $49.99/month - $249
installation/activation, two (2) year commitment (Mobile home park only)
q RMnc - $49.99/month - $349
installation/activation, no commitment (Mobile home park
only)
B. BUSINESS SERVICES
PACKAGES (wireless
Internet connection for business use) at
same billing name and address
q All Areas
- up
to 1500 kbps
q B1
- $99.99/month - $299 installation/activation
fee, two (2) year commitment (up up to 5 workstations).
q B2 - $149.99/month - $399 installation/activation
fee, one (1) year commitment (up to 10 workstations).
Standard Installation/Activation
Fee: Includes
the required wireless equipment, including antenna, standard DBS mount arm,
transceiver and cable necessary to provide a single wireless Internet
connection. Does not include the
supply and installation of a mast, external antenna or
other non-standard equipment; installation of hardware or software on computer
or labor to prepare computer(s) for Internet connectivity.
Termination
Normal
termination:
Deposit refunded upon cancellation of service and return of equipment to
Digitron.
Early
termination: Forfeiture
of deposit (if applicable) plus fee of $175.00 for cancellation of service
before expiration of term with return of equipment to Digitron.
Digitron owned equipment must be returned to
Digitron upon termination of service or an additional $175.00 fee will apply.
Continued
on page 2…
SERVICE AGREEMENT, CUSTOMER ORDER AND
CREDIT CARD AUTHORIZATION FORM Page 2 of 2 • DCI-WIS- All Areas • Rev. 110728
Prices
and Billings
We reserve the
right to change prices on our web site at any time without notice. Orders placed, confirmed, and accepted up to
that price change will be valid for the service and term selected. Prices posted on our web site supersede any
other prices on any printed documents.
All charges are billed
monthly in advance to major credit card. For the first month, charges are prorated from
the date of installation through the end of the month. Thereafter, charges will be charged to your
credit card on the first day of each month.
The
undersigned affirms that he/she has the authority to enter into a binding
agreement. By signing below, Applicant
affirms and agrees that this document entails a binding Agreement by and
between Digitron Communications, Inc. (DCI) and Applicant, provided that a
wireless internet connection can be established via DCI’s wireless
network. It is further understood and
agreed that any equipment supplied by DCI shall remain the sole and exclusive
property of DCI for the duration of the Agreement and Applicant agrees to
maintain such equipment in good and working order. Upon termination of the Agreement for any
reason, such equipment shall be returned immediately to DCI by Applicant. Failure by Applicant to return the equipment
shall result in a charge equal to the replacement cost of said equipment. Billing for DCI’s wireless internet service
shall begin upon activation and be payable in advance. Should Applicant terminate this Agreement
prior to the end of the term, Applicant shall be responsible for the difference
between the standard Installation Fee and the discounted amount checked above
if applicable. In the event of a default
to the Agreement, Applicant shall be responsible for any fees, including but
not limited to the waived portion of the Standard Installation Fee and
attorney’s fees and costs incurred by DCI in the collection of any monies due
for services rendered and/or equipment charges.
This document contains the entire Agreement between DCI and Applicant
and cannot be modified without express written agreement of the parties. This Agreement shall be construed and
governed by the laws of the State of
Customer
Order |
Customer
Username and Password Requested |
I
have placed a P in the relevant
boxes R above to specify the Area where I want
service and the type of Wireless Internet Service I am ordering from
Digitron. |
Customer desired username for E-mail
address ending with @digitron.net,
i.e. myname@digitron.net (may
not be available): |
|
Requested E-mail Box Password (6 characters
minimum. May be changed by user after
initial setup): |
Customer
Information |
|
Full
Legal Name: |
Date
of Birth: |
Current
E-mail address: |
Telephone
Number: |
Street
Address: City,
State, ZIP: |
Alternate
Telephone Number: |
Cell
Phone Number: |
|
Mailing
Address (if
different from above): City,
State, ZIP: |
Best
time(s) to call: |
Full
Legal Business Name (if
applicable): |
Technical
Contact: |
Business
Telephone Number |
Customer
Credit Card Information and Authorization for Automatic Monthly Payments |
I authorize Digitron Communications, Inc. to
charge the credit card below each month in advance for the amount(s) and the
term selected above.
Credit Card: q Visa q Master Card q Amex
Card
Number: |__|__|__|__|__|__|__|__|__|__|__|__|__|__|__|__| Expiration
Date: _____________________
Name as it appears on
Card:__________________________________________ ___________ Security
code: ____
Card statement address
(if different from above): ___________________________________________________________________________
Authorized Signature:________________________________________________ Date signed:__________
CUSTOMER: PLEASE RETURN FULLY
COMPLETED AND SIGNED FORM TO
Digitron Communications, Inc.
• 6355 Topanga Canyon Boulevard • Suite 340 • Woodland Hills, CA 91367-2129
RESERVED
FOR DIGITRON WIS |
||
Order received date __________________ Processed by________________________ Notes_______________________________ ____________________________________ ____________________________________ ____________________________________ ____________________________________ ____________________________________ ____________________________________ ____________________________________ |
Install date __________________________ Installer ID__________________________ IP Address-PC_______________________ IP Address-CPE______________________ MAC Address-CPE____________________ Freq. ¨ 2.4 GHz ¨ 900 MHz ¨ 5.3-5.8 GHz SU Assoc. ¨ j ¨ n ¨ r ¨ r1 ¨ r2 ¨ r3 ¨ D¨ ¨ t2 ¨t2¨ s1 ¨ s2 ¨ s3 ¨ m1¨ Signal Quality________________________ Ant. Loc. ¨ wall ¨ roof ¨ eave ¨ grd ¨ in Router______________________________ |
Date Activated _______________________ Username___________________________ Mail Box Login ______________________ Original Pwd_________________________ Notes_______________________________ ____________________________________ ____________________________________ ____________________________________ ____________________________________ ____________________________________ |